Frequently Asked Questions
Everything you need to know about shopping with MCE Creations.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
MCE Creations accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments ethically produced?
Yes, we prioritize ethical manufacturing. Our partner factories are certified for fair labor practices and we use sustainable materials whenever possible to minimize our environmental footprint.
How can I track my package once it has shipped?
Once your order is processed, you will receive an email with a tracking number and a link to follow your package's journey in real-time.